Vendor × carrier rosters
Who actually uses which insurance software, with named carriers and dated sources. Every claim links to a press release, 10-K, or analyst report — never vendor marketing pages.
Essays in this cluster
- Published 2026-05-07
HealthEdge — the US health plans using its core admin platform in 2026.
HealthEdge is the modern core-administration platform for US health plans — the alternative to legacy core-admin systems (TriZetto QNXT, Epic Tapestry, Cognizant Facets). ~13 named US health plans publicly use HealthEdge as of 2026, concentrated at regional Blues plans (Highmark), large independent plans (Medica, Independent Health, Sutter Health), state employee plans (PEHP Utah), Medicaid plans, and specialty plans. The roster shows where modern health-plan core-admin is winning vs the legacy alternatives.
- Published 2026-05-07
Socotra — the carriers using its modern policy-admin platform in 2026.
Socotra is the API-first modern policy-administration platform — the cleanest architectural alternative to legacy Guidewire / Duck Creek deployments. ~15 named carriers publicly use Socotra as of 2026, concentrated at insurtech-stage carriers (Hippo, Bamboo, Jetty, CoverTree, Ledgebrook, Loggerhead, Steadily), tier-1 nationals modernizing specific lines (Mutual of Omaha, AXA, Symetra), specialty (Players Health, Annex Risk), and international (If P&C). The roster shows where API-first PAS architecture wins.
- Published 2026-05-07
One Inc — the US carriers using its insurance payments platform in 2026.
One Inc is the modern insurance-payments platform — handling premium-payment intake (digital and traditional), claim-payment disbursement (digital, ACH, checks), and payment-related compliance. ~16 named US carriers publicly use the platform as of 2026, concentrated at regional mutuals, farm-bureau carriers, and specialty mid-market writers. The roster says useful things about how insurance payments are modernizing — and which carrier-tier is leading that transition.
- Published 2026-05-07
FRISS — the carriers using its fraud-detection AI in 2026.
FRISS is the Dutch-founded AI-native claims-fraud platform — the most-direct competitor to Paris-founded Shift Technology. ~18 named carriers publicly use FRISS as of 2026 (with FRISS itself citing 300+ total implementations across 45+ countries), heavily weighted toward European mid-market mutuals (Aegon, Folksam, Univé, InShared, RISK Verzekeringen), Latin American (SURA Colombia, Meridional, Seguros El Águila, El Roble, INTERAMERICAN), Canadian (SGI, Commonwell Mutual), Asia-Pacific (IAG New Zealand), and selective US (FCCI Insurance Group, EMC Insurance). The roster shows where AI-native fraud detection wins — and where it doesn't.
- Published 2026-05-07
Duck Creek Claims — the carriers using its claims-management platform in 2026.
Duck Creek Claims is the SaaS claims-management platform that's the most-credible challenger to Guidewire ClaimCenter. ~17 named carrier customers publicly use Duck Creek Claims as of 2026 — including GEICO (the marquee tier-1 reference), specialty / commercial (Berkshire Hathaway Specialty, Tokio Marine, Skyward Specialty), specialty mutuals (Society, Shelter, FCCI, West Bend, Millers Mutual), specialty / niche (Hagerty, Pacific Specialty, GAINSCO), and international (Hollard, Northbridge Financial, HDFC ERGO, Saxon). The roster says useful things about how the Guidewire-vs-Duck-Creek positioning plays out at different tiers.
- Published 2026-05-07
AgentSync — the US carriers using its producer-compliance platform in 2026.
AgentSync is the modern alternative to legacy producer-licensing and compliance management systems. Founded 2018, the platform automates state-by-state producer licensing, appointment management, NIPR integration, and continuing-education tracking. ~18 named US customers (carriers, MGAs, agencies, affiliated companies) publicly use the platform as of 2026, concentrated at insurtech-native and modern-mid-market organizations rather than tier-1 nationals.
- Published 2026-05-07
Cape Analytics — the US carriers using its property AI in 2026.
Cape Analytics is one of the two most-cited US property-imagery AI vendors (alongside Betterview). With ~14 named US carrier customers — heavily concentrated at tier-1 nationals, large specialty writers, and HNW carriers — and a strategic investment from State Farm Ventures, Cape has captured the top-tier of the US property-imagery market. The roster says useful things about how property-AI deployment differentiates by carrier-tier.
- Published 2026-05-07
Betterview — the US carriers using its property AI imagery in 2026.
Betterview is one of the two most-cited US property-imagery AI vendors (alongside Cape Analytics). With ~26 named US carrier customers — most of them regional mutuals, farm-bureau carriers, and specialty / lender-placed writers — the customer roster is one of the broadest in the property-AI category at the regional and mid-market tier. The platform was acquired by Nearmap in 2023; the combined Nearmap-Betterview entity has expanded the imagery + AI pairing into a deeper underwriting deployment.
- Published 2026-05-07
Zesty.ai — the carriers using its wildfire and property risk AI in 2026.
Zesty.ai provides AI-driven property risk imagery and modeling — most-cited for its Z-FIRE wildfire model. ~16 named carriers publicly use the platform as of 2026, including Farmers Insurance, MetLife, Amica Mutual, CSAA Insurance Group, Cincinnati Insurance, Kin Insurance, Marsh McLennan Agency Private Client Services — plus, notably, the California FAIR Plan Association. The Zesty roster matters specifically because California's 2024 Sustainable Insurance Strategy permits AI-native catastrophe modeling in rate filings, and Z-FIRE is one of the few AI-native wildfire models accepted in that framework.
- Published 2026-05-07
Shift Technology — the carriers using its claims fraud AI in 2026.
Shift Technology was founded in 2014 in Paris as an AI-native fraud-detection platform for insurers. Eleven years later, ~24 named carriers publicly use the platform — heavily concentrated in France (its home market), with a meaningful US footprint (Liberty Mutual, CNA, Central, Assurant, Falcon, Shelter, Elephant), and selected accounts in Japan, the UK, Spain, Belgium, and Mexico. The roster tells a useful story about how fraud-detection AI is winning at the global-multinational tier and US mid-market specifically, but lagging at US tier-1 nationals.
- Published 2026-05-07
iPipeline — the US life carriers using its distribution platform in 2026.
iPipeline is the dominant US life-and-annuity new-business and distribution platform, founded 1995, owned by Roper Technologies since 2019. ~13 named US life carriers publicly run iPipeline as of 2026 — covering tier-1 nationals (John Hancock, Lincoln Financial, MassMutual, Prudential), specialty life (Pacific Life, Mutual of Omaha, National Life Group, AuguStar), and mid-market (American National, Assurity, BetterLife, Pekin Life, SFBLI). The roster tells a useful story about how concentrated life-distribution tech is in 2026, vs the more competitive P&C claims-tech landscape.
- Published 2026-05-07
Snapsheet — the US carriers using its virtual auto claims platform in 2026.
Snapsheet was the photo-first virtual auto-claims pioneer in 2010-11. Fifteen years later, ~15 named US carrier customers have publicly disclosed using the platform — across tier-1 nationals (State Farm, USAA, MetLife, Liberty Mutual, AIG), specialty mid-market carriers (Auto-Owners, Zurich North America, IAT), and insurtech-stage carriers (Clearcover, Branch, Hippo, Kin). The roster is one of the broadest in claims-AI — and tells a useful story about which carriers buy claims platform vs build it.
- Published 2026-05-07
Hi Marley — the carriers using AI-conversational claims platform in 2026.
Hi Marley provides AI-conversational claims-handling — a platform that lets carriers run claims-customer conversations through structured AI workflows rather than phone calls or generic chatbots. The named-customer roster — ~10 US carriers concentrated at the regional and mid-market level — tells a useful story about where claims-AI deployment actually lives in 2026, vs the more visible insurtech-vs-tier-1 narrative.
- Published 2026-05-06
Akur8 in US insurance — the 24 named carriers running the actuarial pricing platform.
Akur8 raised $120M Series C in September 2024 at a $400M valuation. The fundraise made the headlines; the customer list explains the underlying valuation. Phidea consolidated 24+ US carriers publicly running Akur8 — concentrated heavily at the small-to-mid-market mutual segment that's been the slowest to modernise actuarial workflows. This is the 2026 working roster.
- Published 2026-05-06
Every US auto carrier running on Cambridge Mobile Telematics in 2026.
Cambridge Mobile Telematics (CMT) is the dominant smartphone-and-IoT telematics platform in US auto insurance. Most usage-based-insurance programs at the top of the US market run on CMT. The named-customer roster — State Farm, Progressive, Liberty Mutual, Travelers, USAA, plus a regional and mutual second tier — concentrates more heavily at the tier-1 level than any other US insurance-tech vendor we track.
- Published 2026-05-06
Which US insurance carriers actually run on Guidewire PolicyCenter (2026 roster).
Guidewire PolicyCenter is the dominant policy-administration platform for US P&C carriers. Despite that, no single source publishes the full named-customer list. We pulled it together from Guidewire's All-Star Class announcements, press releases, and customer case studies — 50+ named US carriers, every one cited to a primary source. This is the 2026 working roster.
- Published 2026-04-24
No tier-1 US P&C carrier publicly names its claims-fraud vendor. That silence is a data point.
If you survey the publicly disclosed customer lists of every major US P&C software vendor in the claims-fraud category, no tier-1 US carrier appears. State Farm, Berkshire Hathaway, Progressive, Allstate, Liberty Mutual, Travelers, USAA, Farmers, Nationwide, American Family — none of them publicly name the fraud-detection platform they use. This silence repeats across adjacent categories. It is a consistent signal that carriers operate behind it.